Last updated: June 23, 2026
SQ Molecular Sieve (“we”, “our”, or “us”) operates sqsieve.com as a business-to-business website for molecular sieve, activated alumina, and related adsorbent products. This Privacy Policy explains what information we collect, how we use it, and how you can contact us about your data.
Information We Collect
When you submit an inquiry form, contact us by email, call us, or message us through WhatsApp, we may collect your name, company name, email address, phone or WhatsApp number, country or region, product interest, requested quantity, application details, and any message you choose to send.
We may also collect basic technical information such as IP address, browser type, device information, referring page, visited pages, and approximate location derived from technical data. This helps us keep the website secure and understand how visitors use the site.
How We Use Information
We use the information we collect to respond to inquiries, prepare quotations, recommend suitable products, arrange samples or order follow-up, provide customer service, improve our website and product information, prevent spam or misuse, and comply with applicable business, tax, customs, and legal obligations.
WhatsApp, Email, and Third-Party Services
If you contact us through WhatsApp, email, forms, maps, analytics, hosting, security, or anti-spam services, those providers may process data according to their own privacy policies. We only use these services to operate the website, communicate with customers, and protect the site.
Cookies
Our website may use cookies and similar technologies for basic site functions, security, performance, analytics, and contact features. You can control or delete cookies through your browser settings, but some website functions may not work correctly if cookies are disabled.
Sharing of Information
We do not sell personal information. We may share necessary information with trusted service providers, logistics partners, payment or trade support providers, professional advisers, or authorities when required to respond to your inquiry, complete a business transaction, protect our rights, or meet legal obligations.
Data Retention
We keep inquiry and business communication records only for as long as needed for customer service, quotation follow-up, transaction records, legal compliance, dispute resolution, and internal business reference.
Your Rights
Depending on your location, you may have the right to request access, correction, deletion, restriction, or objection to the processing of your personal information. To make a request, please contact us using the details below. We may need to verify your identity before responding.
International Visitors
Because we serve international customers, information you provide may be processed in China or in other countries where our service providers operate. By contacting us, you understand that your information may be transferred and processed outside your country or region.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at info@sqsieve.com or through our contact page: https://sqsieve.com/contact/.